Astronomy Site: Meade Advanced Products Users Group Archive: Re: [M]: LX200: Not broken anymore!


 

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Subject: Re: [M]: LX200: Not broken anymore!
From: M. Gartland
Reply To: mapug@shore.net
Date: Tue Feb 02 11:55:27 1999

While you're here, how about checking out the Astronomy Book List ?

Sorry if this is a sore spot....

Why wouldn't you just return the scope to the dealer for replacement? IMHO
warranty doesn't come into play unless it works first, and then beaks. If my
scope didn't work out of the box, I would want a brand new replacement, even if
it took more months to get it, not one with factory rebuilt stuff in it.
Otherwise you are not getting what you paid for from the dealer, and that's who
you wrote the big check to.

m.

David Bushard wrote:

> i'm one of those that had the runaway declination problem, right out of the
> box. on the advice of others in this list, i talked to john at meade a
> couple times, and he advised me in exactly the way others said he would.
>
> first we checked cables, with no joy.
>
> then he sent me a repair kit, which i installed, learning a lot about my
> scope in the process. the runaway declination stopped, but so did
> everything else. the scope was completely dead.
>
> next, john had me send all the electronics to him for factory rehab. they
> arrived here a couple days ago, and i stayed up late reassembling. no
> doubt i could have done it faster, but i took my time and was very
> deliberate. (by the way, that white thermoconducting gunk can be removed
> with alcohol, though not exactly easily.)
>
> the next night was perfectly clear, with fairly steady air. unfortunately,
> it was jan 31, the blue moon. i looked at m42 (of course), and it was
> there, but i couldn't see much. so i looked at the moon, and couldn't see
> much. (my wife was not sure she ever got it focused, it was so flat.) but
> what the heck, i did at least get to look through it. new moon is coming...
>
> total elapsed time from first delivery to operational scope: about 5
> weeks. it's too bad the scope didn't work perfectly out of the box, but if
> it did, i would not have had the time or the motivation to learn so much by
> reading Doc G's website, the mapug archives, and a whole slew of other
> stuff. when all you have is lemons, make lemonade.
>
> i think that meade is selling a very nice instrument, with a lot of
> features and quality, for a remarkable price. to do so requires mass
> production, and there will be a few flawed units. i got one. meade made
> good on it for me, and considering the complexity and the shipping times, i
> think they did right by me. i'm happy with them again.
>
> of course, if anything ever breaks again, i will instantly forget about
> this warm glow i am now basking in, and become just another ornery
> unreasonable demanding end user. but not today -- today i am manic.
>
> -------------------- http://www.pressenter.com -----------------------
> PressEnter! | River Falls: 715-426-2100 Superior: 715-395-0311
> P.O. Box 409 | Eau Claire: 715-830-1273 Menomonie: 715-232-0430
> 421 N 2nd Street | New Richmond: 715-246-7060 La Crosse: 608-785-1411
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--

Astro Pics and Stuff: http://members.iconn.net/mgartlan/index.htm





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