Actually, while I don't agree with Meade's conclusions, their stated reasons
for not providing email support make sense. They want anyone with a support
question to actually talk to a technician with the belief that it provides
more personal and better customer support. Personally, I've always gotten
good support from Meade but I guess that doesn't help anyone outside the
USA.

================================================
Ray Porter
Applications Analyst Programmer
Administrative Information Services, UNC-CH
Phone: 966-5878
Home Page: http://www.unc.edu/~dragon/

"Meddle not in the affairs of dragons,
for thou art crunchy and taste good with ketchup."

----- Original Message -----
Sent: Thursday, August 17, 2000 2:04 AM
Subject: Re: [M]: Meade cust service email ?


> At 12:29 16/08/00 +0200, you wrote:
> >Hi,
> >
> >
> >Can the Meade customer service be reached through email ?
> >
> >Maarten
> No. They do not want to. This is what they call "customer service"...
>
> Chris
>
>

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