----- Original Message -----
Sent: Sunday, February 25, 2001 7:25 PM
Subject: Re: Update .... Re: [M]: LXD 650 with 127 ED refractor


> Hi Leroy,
>
> Thanks for you response ... I am talking about Meade equipment and Meade
> customer service. I also believe that my comments and experiences with
Meade
> customer service ARE exactly what this users group should talk about.
>
> 1) I did have trouble with alignment of the LX 200 on the Meade Super
> Wedge.
> Meade did not fix the problem and the problem was with the LX 200. The
> dealer
> sent fixed the problem ... after trying two additional LX 200's I found a
> "good' one
> an all is well now ! ... one out of three was good !
>
> 2) I ordered a Meade 127 ED / LXD 650 ... I was planing to order a 152 ED
> with
> the LXD 750 except that a Meade dealer told me that the had returned an
LXD
> 750
> mount 5 times and suggested the 127 ED LXD 650 as the more reliable choice
> ...
> that was their opinion .... not mine.
>
> 3) The LXD 650 computer would NOT pass its "self test" .... I then called
> Meade and was
> told that they do not replace ... they only repair ... and quoted 4-6
weeks
> for the repair.
> (Please contact Paul McDonald at Meade RMA 6800 if you doubt my word)
>
> 4) The LXD 650 mount arrived last Thursday and as of last night it would
> still
> NOT pass its "self test" ! This I think you will agree is a very "basic"
> requirement.
>
> 5) Meade does NOT publish or supply e-mail addresses form its people ...
>
> Now if you think I should not be unhappy or that if I had been "very nice"
> to Meade
> customer service they would have in fact have done their job ... well OK
but
> I think
> the Meade stock price tell a lot ....
>
>
> I am not the only one unhappy with Meade stuff ...
>
> Thanks,
> Brent
>

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