Hi Joe,

I too find it disheartening to find that Meade doesn't have a email
means of contact. They do have telephone contact and I understand they
do return phone calls. Since all my equipment is second hand (8" LX50
and 416XT with 201 autoguider and 616 color wheel) I don't bother to
call them since most businesses don't want to bother with second hand
users. So I can't confirm that. By the way my computer will freeze if I
have the scsi connections made and boot up without the pictor turned on.
I have had freeze ups at other times as well but intermittently. I wish
Meade would address these issues because when it does work it isn't all
that bad. They seem to be in the stone ages with Windows 95 and haven't
stayed in tune with what is going on today.

Steve Brown

Joe Hartley wrote:
>
> > Please don't take this wrong. I am not a software writer and don't know
> > the first thing about all the problems one must go through to get Pictor
> > cameras to operate with a computer. But, I'm not entirely green in
> > operating computers in conjunction with external equipment. I haven't
> > found it easy to get Pictor view to work with a Windows Me.
>
> I found PictorView totally unusable. Once when I clicked on the
> button to start the exposure, it _turned the computer off_. Not a
> freeze, not the shutdown procedure, a full power-down!
>
> Solved the problem by buying MaxIM DL/CCD.
>
> And given that Meade chooses to not have any contact with customers
> via the Internet I thought the "manual virus" joke was amusing, but it
> would have come off better if warning had been spelled correctly!

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