"[M]: Re: [M] GPS sensor removal - sorry if repeated, but I got a blank message" in the Meade Astronomy Archive

Subject: [M]: Re: [M] GPS sensor removal - sorry if repeated, but I got a blank message
From: Email address hidden
Reply To: mapug@shore.net
Date: Fri Dec 03 08:27:07 2004

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well all i can say is you have to love meades customer =
relations..............if you havnt done so yet try calling again and =
ask to talk to a supervisor or some one that actually knows what they =
are talking about...maybe they can tell you how to remove the gps sensor =
from the casting....if they wont tell you and still insist on shipping =
the scope back to them insist they cover the shipping costs for =
something they should have fixed right in the first place....john piper =
is 1 of the main supervisors there and is very familiar with the =
workings of the scope try talking to him....last effort is letting them =
know if you dont get satisifaction you will contact an attorney and the =
california bbb about this matter..maybe this will wake them up a =
bit........i wish you the best of luck in this matter as ive tried =
writing them letters about a pictor repair they did and didnt return my =
pictor 201 auto guider.... i was told i was bascially SOL because they =
have no record of the repair because they didnt keep old records from =
the computer change over they did...but me being as stubborn as i am im =
still sending in a letter a month just to let them know im still =
alive....maybe 1 day they will get tired of me and replace the auto =
guider with anouther 1 or a dsi that will auto guide...

best reguards
mark
----- Original Message -----=20
From: Terry Flesch=20
Sent: Friday, December 03, 2004 12:09 AM
Subject: [M]: [M] GPS sensor removal - sorry if repeated, but I got a =
blank message

Folks,

I have been back and forth with Meade about =3De 16-inch LX200 GPS =
telescope I had damaged by lightning over the summer. I sent the scope =
back to Meade for repair. After getting it back, it still didn't work. =
However, the symptoms were different. I got an error message on the =
control paddle telling me that the computer could not communicate with =
the "sensor board". I called Meade and they, of course, wanted me to =
send the scope back yet again. I persuaded them to let me send in the =
circuit boards instead.

So, I sent them the control panel and the sensor board. I have =
received them back from Meade with a note that there is nothing wrong =
with the boards. Indeed, when I replaced them in the scope. . . same =
error message. I have checked the wiring between the sensor board and =
the main connection behind the control panel. I detect no discontinuity =
in any of the wires.

I tried a different Autostar paddle (from another one of the College's =
GPS telescopes where I work) to no avail. I am now thinking that =
perhaps the GPS sensor itself is the problem. Those of you who have =
worked with the GPS scopes know that the sensor is positioned in an =
obvious place at the top of the eastern fork arm. My question is how to =
get to the sensor itself. It is not obvious to meinside the cover to =
access the sensor.

If the sensor is easily removed, I could try a sensor from one of the =
other scopes and see if it corrects the problem. I am resisting sending =
back a three-piece, 400-lb telescope AGAIN, with all of the shipping =
logistics and expense, if a 4-ounce part is the problem.

Anyone ever get into the casing that houses the GPS sensor? If so, I =
would appreciate knowing how you did it.

Thanks for any and all help.

Ready-to-try-my-hand-at-RADIO ASTRONOMY. . . ,

Terry Flesch
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<META content=3D"MSHTML 6.00.2800.1400" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D4>well  all i can say is you have to =
love meades=20
customer relations..............if you havnt done so yet try calling =
again and=20
ask to talk to a supervisor or some one that actually knows what they =
are=20
talking about...maybe they can tell you how to remove the gps sensor =
from the=20
casting....if they wont tell you and still insist on shipping the scope =
back to=20
them insist they cover the shipping costs for something they should have =
fixed=20
right in the first place....john piper is 1 of the main supervisors =
there and is=20
very familiar with the workings of the scope try talking to him....last =
effort=20
is letting them know if you dont get satisifaction you will contact an =
attorney=20
and the california bbb about this matter..maybe this will wake them up a =

bit........i wish you the best of luck in this matter as ive tried =
writing them=20
letters  about a pictor repair they did and didnt return my pictor =
201 auto=20
guider.... i was told i was bascially SOL because they have no record of =
the=20
repair because they didnt keep old records from the computer change over =
they=20
did...but me being as stubborn as i am im still sending in a letter a =
month just=20
to let them know im still alive....maybe 1 day they will get tired of me =
and=20
replace the auto guider with anouther 1 or a dsi that will auto=20
guide...</FONT></DIV>
<DIV><FONT face=3DArial size=3D4></FONT> </DIV>
<DIV><FONT face=3DArial size=3D4>best reguards</FONT></DIV>
<DIV><FONT face=3DArial size=3D4>mark</FONT></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style=3D"FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV=20
style=3D"BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>=20
Flesch</A> </DIV>
<DIV style=3D"FONT: 10pt arial"><B>Sent:</B> Friday, December 03, 2004 =
12:09=20
AM</DIV>
<DIV style=3D"FONT: 10pt arial"><B>Subject:</B> [M]: [M] GPS sensor =
removal -=20
sorry if repeated, but I got a blank message</DIV>
<DIV><BR></DIV>
<DIV><FONT color=3D#0000ff>
<DIV><FONT color=3D#0000ff>Folks,</FONT></DIV>
<DIV><FONT color=3D#0000ff></FONT> </DIV>
<DIV><FONT color=3D#0000ff>I have been back and forth with Meade about =
=3De=20
16-inch LX200 GPS telescope I had damaged by lightning over the =
summer. =20
I sent the scope back to Meade for repair.  After getting it =
back, it=20
still didn't work.  However, the symptoms were different.  I =
got an=20
error message on the control paddle telling me that the  computer =
could=20
not communicate with the "sensor board".  I called Meade and =
they, of=20
course, wanted me to send the scope back yet again.  I persuaded =
them to=20
let me send in the circuit boards instead.</FONT></DIV>
<DIV><FONT color=3D#0000ff></FONT> </DIV>
<DIV><FONT color=3D#0000ff>So, I sent them the control panel and the =
sensor=20
board.  I have received them back from Meade with a note that =
there is=20
nothing wrong with the boards.  Indeed, when I replaced them in =
the=20
scope. . . same error message.  I have checked the wiring between =
the=20
sensor board and the main connection behind the control panel.  I =
detect=20
no discontinuity in any of the wires.</FONT></DIV>
<DIV><FONT color=3D#0000ff></FONT> </DIV>
<DIV><FONT color=3D#0000ff>I tried a different Autostar paddle (from =
another one=20
of the College's GPS telescopes where I work) to no avail.  I am =
now=20
thinking that perhaps the GPS sensor itself is the problem.  =
Those of you=20
who have worked with the GPS scopes know that the sensor is positioned =
in an=20
obvious place at the top of the eastern fork arm.  My question is =
how to=20
get to the sensor itself.  It is not obvious to meinside the =
cover to=20
access the sensor.</FONT></DIV>
<DIV><FONT color=3D#0000ff></FONT> </DIV>
<DIV><FONT color=3D#0000ff>If the sensor is easily removed, I could =
try a sensor=20
from one of the other scopes and see if it corrects the problem.  =
I am=20
resisting sending back a three-piece, 400-lb telescope AGAIN, with all =
of the=20
shipping logistics and expense, if a 4-ounce part is the =
problem.</FONT></DIV>
<DIV><FONT color=3D#0000ff></FONT> </DIV>
<DIV><FONT color=3D#0000ff>Anyone ever get into the casing that houses =
the GPS=20
sensor?  If so, I would appreciate knowing how you did =
it.</FONT></DIV>
<DIV><FONT color=3D#0000ff></FONT> </DIV>
<DIV><FONT color=3D#0000ff>Thanks for any and all help.</FONT></DIV>
<DIV><FONT color=3D#0000ff></FONT> </DIV>
<DIV><FONT color=3D#0000ff>Ready-to-try-my-hand-at-RADIO ASTRONOMY. . =
.=20
,</FONT></DIV>
<DIV><FONT color=3D#0000ff></FONT> </DIV>
<DIV><FONT color=3D#0000ff>Terry=20
Flesch</FONT></DIV></FONT></DIV></BLOCKQUOTE></BODY></HTML>

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